Posts Tagged ‘privacy’

Opting out? Transparency in visitor tracking will bring visitor acceptance

May 26, 2010  |  Professional  |  No Comments

And so it begins. Google has launched its Opt-Out plugin [beta] for all major browsers, turning over control of visitor tracking back to the visitors themselves. Like I mentioned yesterday in my post about Google’s SSL Search, this too will have a major impact on web analytics.
 
Don’t get me wrong, I believe that this is a good step. Major companies are starting to understand that overall control of what happens with personal information and behaviour tracking must lie with the visitor. “We will keep listening” Mark Zuckerberg said in a recent interview with the Washington Post, commenting on their new plans to pro-actively safeguard Facebook members’ privacy. As a pro-privacy activist I can only applaud this approach. Too little, too late? Maybe, but it is better than no action at all.
 
So what about web analytics? My opinion is that visitor tracking is simply misunderstood by the masses. Of course there are some black sheep out there who abuse visitor tracking data, but I think that Google’s recent activities will only help separate the men from the boys as far as websites are concerned. Over the past several years much focus has been on keeping visitor tracking data safe from third parties.
What happens when we shift our focus from the external emphasis of this statement to the internal? Why do companies need to collect data about your visit? I think that it will boil down to companies becoming more transparent about why they want to track visitor behaviours and educate those visitors about the added benefit it could bring them.
 
Visitor tracking isn’t all about online marketing effectiveness, search engine optimization, content effectiveness and e-commerce measurements. It is also about analyzing the user experience, well, at least the quantitative side of it. Based on visitor behavior recommendations can be made that best fit a visitor’s needs or the website can be adapted to the visitors personal preferences based on his/her behavior. What if better recommendations or personalization of the website (based on previously tracked behavior) can help a visitor complete his/her task on a website, wouldn’t that be a great reason to Opt-In to visitor tracking?
 
I’d like to use Gerry McGovern’s latest post titled “The Need for Speed on the Web“; speed is of the essence and I am convinced that proper use of visitor tracking can result in proper personalization which, in the end, will save a visitor time on a website. Isn’t that a fantastic legitimate reason for an internet user to embrace visitor tracking.
 
 
The need for speed… Top Gun such a classic movie, now, back to the discussion at hand.
 
Companies need to become more transparent about their tracking activities. When companies can justify their need and define their internal goals for behavioral tracking I am quite sure that public acceptance will grow. It’s about educating internet users about the benefits of tracking visitor behaviour, knowledge that is currently lacking in about 95% of all internet users (personal opinion, not proven).
 
I am thrilled that the web analytics arena is changing, strategies are shifting and challenges are rising. Personally I think that this is a great moment for companies to gather more qualitative data on their visitors en incorporating this into their web development strategies. 
 
But wait, aren’t we making a mountain out of an anthill? We are only talking about a plugin that will prevent Google Analytics data from being sent to the website’s owners. How many enterprise companies will really suffer? Will this force some companies to shift to other web analytics vendors such as Omniture, Coremetrics and Nedstat? It is too soon to tell. Who said web analytics was boring? ;)
 
p.s if you would like to opt-out from me tracking your visit, make sure to get the plugin from Google

p.p.s. in 2009 The Union Network reported on Google’s Opt-Out Village, see the video below for more information [warning: contains ridiculous satirical humor]

Google’s encrypted search casts shadow on web analytics

May 25, 2010  |  Professional  |  No Comments

Last Friday, Google told the world that an SSL-encrypted version of its core search engine was available at https://www.google.com(Notice the extra “s”).

In adding SSL encryption to its primary search engine, Google isn’t just protecting your traffic from anyone sniffing your network. It’s also preventing third-party webmasters from tracking the search terms you used to find their sites.

“If you click on a link to some non-SSL page…then when you arrive at that page you will arrive with your referrer stripped,” Brandt said. “The webmaster on that site won’t know that you came from Google, and won’t know what search terms you used to get there. He won’t even know if you used a search engine (you could have just keyed in the URL in your address bar, which would also cause no referrer).”

A Google spokesperson (rightly) points out that this is not specific to Google’s SSL implementation. “This effect is the result of the way browsers interact with HTTPS generally,” he tells us. But Google controls a good 60 to 70 per cent of the US search market according to the big-name web research firms — if not much more in reality — and some have complained that with SSL search, the company will destroy web analytics as we know it.

Is this truely a ‘privacy’ consideration or is this a strategic move by Google to monetize Google Analytics and its search engine queries? In a data minded world, this move by Google will have much impact on the day to day business of a web analyst such as myself.

The power of knowing how a visitor arrived at your site is crucial. How will SEO specialists deal with this problem? How will they quantify there findings and efforts? I am confident that Adwords data will still be available, but what will this mean for bloggers or Joe Average with his low budgeted webshop that he is trying to get kick started?

Of course, there is no need to get worried yet as much will depend on the user adoption. What kind of users are those who rely heavily on online privacy? With Swiss politicians now crying for better laws against data collecting by firms like Google and Facebook neglecting to put its users first, but only second to revenue, this topic is sure to be discussed at large between web analysts all over the world.

What are your thoughs on the matter? Will you adopt a more safer approach online personally? How will your work be affected by this?

“I Know You’re Listening” – Real freedom is free!

May 12, 2010  |  Personal  |  No Comments

If you have seen the movie ‘Das Leben Der Anderen‘ (2006) you will understand this drawing. I guess the sad fact is, that nothing has really changed, just the machines that track our phone calls and data traffic. The current system (that is publicly known) is ECHELON:

ECHELON was reportedly created to monitor the military and diplomatic communications of the Soviet Union and its Eastern Bloc allies during the Cold War in the early 1960s, but since the end of the Cold War it is believed to search also for hints of terrorist plots, drug dealers’ plans, and political and diplomatic intelligence.

I wonder who defines the term ‘terrorism’? Aren’t we all, in theory, a potential threat to our government, country and fellow human beings? What would you do with power like this? Stick to the rules and only snoop on those worth snooping? Or just simply eavesdrop on all forms of communication performed by even the most honest of people?

What really gets me, is the lack of knowledge and resistance people show for this breach in privacy. I will readily admit that I have dreams of all people living in peace with each other, but I do not believe and will not concede to the fact that I have to give up my sovreignty, privacy and freedom to do so.

As a (semi) American, I would like to use The Bill of Rights as an example to show how the US government (and others) and abusing your personal rights:

The U. S. Constitution contains no express right to privacy. The Bill of Rights, however, reflects the concern of James Madison and other framers for protecting specific aspects of privacy, such as the privacy of beliefs (1st Amendment), privacy of the home against demands that it be used to house soldiers (3rd Amendment), privacy of the person and possessions as against unreasonable searches (4th Amendment), and the 5th Amendment’s privilege against self-incrimination, which provides protection for the privacy of personal information.

The problem I have is that there is no hard evidence of a real terror threat other than that reported on by mainstream media. An amazing documentary called ‘The Power of Nightmares‘ (view trailer) sheds some light on how fear is being exploited by politicians in order for us to give up liberties in exchange for protection. Think twice when there is talk of a threat. Ask yourself:

  • who will it benefit financially or politically?
  • what will be asked of you as a sacrifice to feel safe so that we can continue to live our life the way that we are used and accustomed to?

“Those who would give up Essential Liberty to purchase a little Temporary Safety deserve neither Liberty nor Safety”

Benjamin Franklin (A Historical Review of the Constitution and Government of Pennsylvania)

 

Body Scanners and the Hegelian Dialectic

May 6, 2010  |  Personal  |  1 Comment

This video clearly shows how a so-called terror threat is used to enforce legislation removing yet another layer of our privacy and personal freedom. I agree that air travel must be safe, but how much are you willing to give up for that guarantee? Who can promise us that recordings made by body scanners will not be abused or shared with other agencies? Who will benefit from all of this? This is what you must ask yourself, because who are we going to blame when a technical problem sends a plane crashing the earth? More planes have crashed in history from technical failure then from terrorism. Are governments stepping up control of airline companies’ maintenance regimes? Think twice before you decide what is really scaring you, make sure to check you facts before chosing for fiction.

“Hegel’s dialectic has allowed globalists to lead simple, capable, freeborn men and women back into the superstitious, racist and unreasonable age of imperial global dominance. The only way to completely stop the privacy invasions, expanding domestic police powers, land grabs, insane wars against inanimate objects (and transient verbs), covert actions, and outright assaults on individual liberty, is to step outside the dialectic. This releases us from the limitations of controlled and guided thought.”
soucre: http://www.crossroad.to/articles2/05/dialectic.htm